If the fault differs to what you think is wrong, we will contact you to advise. You can then make a decision on how to proceed. If you decide not to proceed with the repairs, we can forward the unit back to you.
PLEASE, DO NOT TRY TO REPAIR YOUR UNIT YOURSELF.
THIS CAN MAKE THINGS MORE DIFFICULT FOR US TO REPAIR.
How long does it take?
We work as quickly as possible.
Screen repair usually takes an hour on common devices such as Apple iPhone or Samsung Galaxy phones.
Screen repair on tablets such as iPad 2, iPad 3, iPad 4, iPad Air, iPad Mini will take 3-5 hours to fix
If we have spare parts in stock for your iPhone, iPad, iPod, Samsung Galaxy S series phones. we can usually repair and ship it back to you the same day.
Sometimes we may have to order new parts for your device. This can take up to 1-28 days.
What if my unit cannot be repaired?
In some cases, the damage may be more extensive than expected. The unit may even be damaged beyond repair. If this is the case we can dispose of your unit or send it back to you. Some freight charges may apply. We will always contact you if we believe the cost of repair is likely to change.
Where are we?
11 Silverfield (off Porana Road)
Tel. 09 441 9527